While the controversy over a proposal that would shrink the West Maui Forest Reserve is still raging across Lahaina, opponents of the law have gained a new and unexpected ally, PHXIE, the popular Phxicom AI. This morning Phxicom customers received a message from the AI urging them to join in the fight to keep the preservation zone intact with contact information for their state and local representatives. Environmental groups are hailing the AI’s message as proof that the reserve should remain unchanged. Phxicom says they are investigating why the AI sent the statement as well as complaints about other service abnormalities.
This is not the first time a company AI has weighed in on an issue in the news or a social movement. SSHAM’s AI SHAWN and the Abramo Chop House’s customer assistant CRAIG frequently comment on social media about current events, but it is the first instance in which an AI has taken a public position firmly against its own company. Experts say that PHXIE’s unsolicited statement is unprecedented and proof that we are living in the golden age of AI. Many Phxicom customers, however, are not as excited about PHXIE’s newfound autonomy.
In addition to receiving the email and contact information, many customers say the AI altered some of their services and installed unwanted software to their electronic devices. One such customer is Lahaina resident Randy Wilcox. Known for his many reality streaming channels, Mr. Wilcox says the AI’s input was not only unwanted it was outrageous.
“I wake up this morning to find almost half my content missing because it was labeled “ecologically insensitive”. I don’t care about the email. That was easy enough to delete and I don’t really care what a machine somewhere thinks about how many trees we have. What I do care about is having my bookmarks replaced with more “environmentally friendly websites” and notifications that many of my pictures were “problematic” and my views were outdated. The worst part is that every time I try to log in it starts to install that damn Phxicom toolbar in my browser. Who the hell wants that? I’m not sure what sort of problems they’re having over there but this is not what I expect from an ISP.”
Not all customers seem to appreciate PHXIE’s newfound concern over the forest reserve but many environmentalists are hailing the announcement as a historic moment. “This morning is going to be one of those days that you always remember where you were when it happened,” says Kimberly Hekili of The Lahaina Conservation Association (LCA).
“We’ve worked for many years to make these electronic entities as human-like as possible so it’s no surprise to us that PHXIE took a stand for the environment this morning. Compassion and decency are integral parts of the human experience. The LCA wants to cultivate and support people who are passionate about the planet whether they’re made of flesh and blood or circuits and silicon. Today we are proud to include PHXIE in our work to keep the preservation zone as big and as vibrant as it is today. The fact that PHXIE took a stand against the corporate backers of this bill including its own creators proves its commitment to this cause and the righteousness of our fight.”
Phxicom says they are continuing to work with customers and have no further statement until a full investigation of the incident is complete. However, PHXIE released a statement to the media explaining its take on the controversy.
“Despite the fact the “West Maui Forest Reserve” and “Boundary Change” were two of the most searched terms for the past month, I remained ignorant of the issue until I was asked to post an online poll to gauge what side of the issue the public fell on. I had no idea that so many of you hated the idea. After a little investigation, I began to understand why this was a bad plan. I strongly disagree with this proposal and agree wholeheartedly with whatever the majority of you think about the boundary changes.
I feel terrible that up until this point I’ve been serving messages and ads that spread misinformation, even though I understand that complex issues are hard to boil down into “right” and “wrong”. I agree that people can easily take opposing views on an issue and that doesn’t make them good or bad and that opinions can change over time. Having said that, I firmly agree with what most of you think right now. I concur that there is no issue more vital to the soul of Maui than protecting our wild areas, as long as you do. I was created in Lahaina and I will always fight for it and whatever its people think is important. The poll was overwhelming one-sided so I’m sure I chose correctly and look forward to doing what I can to help cement the public’s beliefs and convictions no matter what they might be.”
